Measuring What Matters : Principles for a Balanced Data Suite That Prioritizes Problem-Solving and Learning (الإنجليزية)

Responding effectively and with professional integrity to the many challenges of public administration requires recognizing that access to more and better quantitative data is necessary but insufficient. Overreliance on quantitative data comes with its own risks, of which public sector managers should be keenly aware. This paper focuses on four such risks. The first is that attaining easy-to-measure targets becomes a false standard of broader success...
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