This paper explores questions related to trust in government and citizen engagement based on a literature review and consultations with experts and World Bank practitioners. The authors unpack the understanding of what trust is by shedding light on different types of trust and their measurements, explore the relationship between trust and citizen engagement, briefly discuss what governments can do to improve their citizens' trust in institutions...
انظر المزيد
تفاصيل
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2020/2/01
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ورقة عمل
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146037
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1
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1
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2020/2/13
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Disclosed
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Building Trust in Government through Citizen Engagement
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political trust