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Development of Methodological Framework for Monitoring and Evaluation (الإنجليزية)

The Government of Bulgaria recognizes that the provision of administrative support services is decentralized, fragmented and is implementing the shared services reform to modernize the administration and improve its efficiency. The World Bank is supporting this reform initiative of the Government, including on the model for introducing shared services in Bulgaria’s central administration. The proposed model has been tested in two pilot administrations...
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