الوثائق والتقارير
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The Role of Gender in Agent Banking : Evidence from the Democratic Republic of Congo (الإنجليزية)
This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative...
نوع الوثيقة: ورقة عمل خاصة ببحوث السياسات رقم التقرير: WPS9449 تاريخ الوثيقة: 2020/10/21 حالة الافصاح: Disclosed المؤلف: Chamboko,Richard,Cull,Robert J.,Gine,Xavier,Heitmann,Soren,Reitzug,Fabian,Van Der Westhuizen,Morne
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Who will Churn? : Leveraging Predictive Modeling for Insights and Action on DFS Customer Inactivity (الإنجليزية)
To expand their customer base and to provide access to financial services, mobile network operators (MNOs) and financial institutions (FIs) have invested in digital channels and digital financial services...
نوع الوثيقة: مذكرة موجزة رقم التقرير: 149637 تاريخ الوثيقة: 2020/01/01 حالة الافصاح: Disclosed المؤلف: Reitzug,Fabian,Heitmann,Soren,Ngahu,John Irungu
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Gender-Diverse Agent Networks Foster Channel Activity and Financial Inclusion for Women : Insights from Gender-Lensed Data Analytics in the Democratic Republic of Congo (الإنجليزية)
Women’s financial inclusion is critical for advancing equity, reducing poverty and providing economic opportunities. Beyond the social benefits, there is a business case for providers to focus on women...
نوع الوثيقة: مذكرة موجزة رقم التقرير: 149635 تاريخ الوثيقة: 2020/01/01 حالة الافصاح: Disclosed المؤلف: Reitzug,Fabian
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Digital Financial Services and the Business of Managing Cash : Using Data-Driven Insights to Address the Agent Liquidity Challenge (الإنجليزية)
The ‘Fintech Revolution’ is disrupting the traditional delivery model of financial services. Growing internet usage and mobile phone penetration in Africa offer fertile ground for Digital Financial Services...
نوع الوثيقة: مذكرة موجزة رقم التقرير: 149636 تاريخ الوثيقة: 2020/01/01 حالة الافصاح: Disclosed المؤلف: Reitzug,Fabian,Heitmann,Soren
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Do Agent Networks Help to Boost Savings? – Effects on Institutional Deposit Mobilization and Customer Saving Behavior (الإنجليزية)
Savings benefit both the providers of Digital Financial Services (DFS) and their customers. Customers who use DFS accounts to save money can improve their financial resilience, build a buffer against income...
نوع الوثيقة: ورقة عمل رقم التقرير: 137296 تاريخ الوثيقة: 2019/03/01 حالة الافصاح: Disclosed المؤلف: Buri,Sinja,Reitzug,Fabian,Heitmann,Soren,De Araujo Marinho Filho,Eduardo Celso