In this issue: easier access to mediation services, by Camilo Azcarate; meeting Respectful Workplace Advisors (RWA) needs, by Odile Rheaume; a manager's perspective: interview with Luke Haggarty, General...
The World Bank Group's (WBG) Ombuds Services Office (OMB) has three functions to help staff and managers resolve workplace problems, to alert management to trends and issues that should be addressed to...