The ten steps to selecting a master agent are: 1. Establish the key roles and responsibilities of master agents. 2. Chose the selection criteria that will result in a group of ]master agents that can achieve...
This paper uses a unique data set with 1.1 million customer transactions from a microfinance institution in the Democratic Republic of Congo from 2017 to 2018. The paper provides evidence of assortative...
This paper presents a mapping of the most relevant literature on incentives to expand electronic payments acceptance (EPA) and some country examples where these incentives have been implemented. This note...
There is broad evidence of gender gaps in the productivity of microenterprises, which are in part linked to financial and human capital constraints. Existing literature suggests that interventions simultaneously...
This technical note focuses on regulating agent models, taking a detailed look at different approaches to agency agreements, eligibility requirements, rules on exclusivity, services that can be offered...
Women’s financial inclusion is critical for advancing equity, reducing poverty and providing economic opportunities. Beyond the social benefits, there is a business case for providers to focus on women...
The World Bank has been supporting the Ministry of Labor, Invalids, and Social Affairs (MOLISA) in their efforts to bring about reforms in the administration and efficient delivery of social security programs...
The ongoing Fourth Industrial Revolution is a technological transformation that is changing the way we live, work and communicate. It is altering every aspect of our society and economy, including the...