The Government of Bulgaria recognizes that the provision of administrative support services is decentralized, fragmented and is implementing the shared services reform to modernize the administration and...
Internationally, shared services reforms have contributed to improved efficiency and higher quality of administrative support services in the private and public sectors. The experience of Denmark, Estonia...
This document is an output under the Shared Services Reimbursable Advisory Services (RAS) conducted by the World Bank in partnership with the Government of Bulgaria (GOB). The World Bank (WB) team is supporting...
The introduction of shared services is a reform initiative of the Bulgarian Government to modernize and improve the efficiency of its central administration. With the shared service program, the Bulgarian...